LATEST SALESFORCE TRENDS FOR 2022

 Without a doubt, Salesforce is the best CRM platform in the world. Companies are adopting Salesforce CRM because it contributes to all departments of businesses such as customer service, marketing, and sales. This is pretty suitable for all sizes of organizations. Salesforce is continuously evolving and changing its traits to increase work efficiency. 

We’re living in the year 2022 and most Salesforce customers expect some additional features and updates. Let’s expect some updates in Salesforce.


Overview of Salesforce Trends in 2022 

  • Slack-first customer 360

  • Health cloud 2.0

  • Flow orchestrator 

  • Hyper force


Slack-first customer 360

After slack was acquired by Salesforce, Slack is a top priority product of Salesforce. This collaborative platform has been a phenomenal one during remote and hybrid work culture. With this combined tool, enterprises can unite the teams to streamline processes to build a shared, single, and 360-degree view of the customer. Overall work process will be flexible, productive, and importantly simple. 


Health Cloud 2.0 

The health cloud2.0 is specially designed for organizations to prepare for a post-COVID work atmosphere. This solution helps manage the vaccination proof and deliver personalized communication automatically. The health cloud 2.0 will help you gain a great experience from anywhere. 


Flow orchestrator 

Workflow needs are a little bit complicated processes. When teams are divided and distributed, there will be chances for lost revenue, costly gaps to materialize, lower customer satisfaction, and productivity issues. Flow Orchestrator created by Salesforce to handle some challenges, including managing seamless workflows, deploying, and helping admins configure.  


Hyper Force 

Hyper Force simply empowers all sizes of companies across the world with the positivity of the public cloud. With this solution, enterprises can measure efficiency and flexibility faster and deeper. Hyper Force is saving a lot more time when it comes to scaling up company operations. 

However, you need the help of a Salesforce partner to avail all of those features. 

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