What is lead management software?

 

Lead management software helps to acquire new clients for a business. Lead Management Tools, being used by small and big businesses to enhance their sales and revenue. Nowadays every organization needs user friendly tools for acquiring & managing the customer database and sales leads.

What is Lead Management Software?

Leadmanagement software helps to manage your entire customer database, Help you with reminder for follow-up with customer. Easily track and assign leads between your sales based on requirements.

Features

1) Automated Data Collection: Every organizations usage a variety of marketing portals like Facebook, Twitter, Website, E-mail Marketing, Contests, Research & Survey, Polls, and other offline methods, etc. for data collection.

2) Database Management: Multiple channels produce data that needs to be stored, sorted, formatted, filtered, de-duplicated, and processed to make accessible. The contact and its history need to be managed efficiently for sending quotes, e-mail marketing, social media integration, etc.

3) Work Alignments and Task Management: Firstly the leads that come in, need immediate action. The timely actions of the passing of a new leads & taking them to a new level is important.

4) Response to Leads: The new lead and quick response to it at times are the deciding factors for the future of that lead.

5) Scheduling and Tracking Leads: The next level of scheduling the leads required on specific timeframe and tracking the flow is achievable. Monitoring the system helps the team to plan the day and manage their daily work activity. Scheduling the task and it can be a reminder for call response, action required, follow-up calls, scheduling one on one meeting, etc.

6) Communication: The lead management if used wisely can let us identify the time and method to approach that lead to a particular stage. Knowing what the next step is, when is the action taking place, creates proper interaction.

Benefits

1. Efficient Lead Process

2. Lead Tracking

3. Lead Stage Filtering

4. Automate Status update

5. Defining Workflow

6. Highlighting Active Leads

7. Real-time Data, Reports, and Forecasts

8. Predictive Analysis

9. Improved Team Co-ordination


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